1. Sequel Help Center
  2. Technical Troubleshooting

I have opted-in to push-notifications but I am still not receiving them. Why?

Once you have followed these steps, you should be opted-in to notifications on your browser. Though, sometimes these notifications can still be blocked!

In the case where you may mistakenly select No, Thanks! (which effectively blocks the notification) or have notifications blocked by default - you can recover and unblock the notification permissions via your browser settings. To do so on Chrome, follow these steps:

  1. Navigate to Beamer (www.getbeamer.com)

  2. Select the small icon lock (SSL) in the address bar

  3. Select Site Settings (see below)


  4. There’s a dropdown next to Notifications, select Allow.

That's it! You should now receive push-notifications from Sequel.

Still having trouble? The issue may reside in your Mac settings - to troubleshoot, follow these steps:

  1. Open System Preferences on your device

  2. Open Notifications (bell icon)

  3. Select Google Chrome from the list to the left

  4. Toggle on Allow Notifications

  5. Select Alerts from the Alert Style (see below)