Global Email Settings
Admins can set company-level templates via the Emails tab on their Admin Dashboard. The Global Email Setting allows you to customize certain fields across ALL emails. These fields are:
Company Name - Display your company's name in the email footer
Company Address - Display your company's address in the email footer
Reply to email - Set a reply email for attendees
Email from name - Customize the From name
Company Logo - Add a PNG or JPG logo
It is important to add all company settings above as it helps improve the deliverability of the confirmation and reminder emails!
Personalization
Custom variables allow you to personalize emails at the event, admin and attendee level.
{{ event_name }} - Event Name
{{ admin_name }} - Event Creator/Admin
{{ name }} - Name of Email Recipient
{{ date }} - Date of Event
{{ timezone}} - Event Timezone
{{ start_time }} - Start Time
{{ end_time }} - End Time
{{ event_url }} - Unique Join Link
{{ logo_url}} - Company Logo (Global Email Settings)
{{ company_name }} - Company Name (Global Email Settings)
{{ company_address }} - Company Address (Global Email Settings)
Company Level Templates
In the Email tab in your right-hand menu, you can activate or deactivate specific emails, view email triggers, send test emails, and customize each email individually. Templates can be edited by selecting the 3 circles on the right side of the email.
Event Level Customization
By default, company email templates will apply to all event emails. However, Sequel Admins can override the company templates to create event-specific emails. This allows for event-specific branding.
If you have questions regarding sending your own email, please contact support@sequel.io!