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Using the Chat+ features with attendees
Using the Chat+ features with attendees

Learn how to use Polls, Q&A, and Chat to engage your audience

Updated over a week ago

Q&A

The Q&A feature will allow your attendees to ask questions publicly or privately to the Presenters and Hosts on stage. Event organizers can collect questions within their Q&A tab prior to and during a live event. We offer a variety of Q&A advanced settings that offer your attendees anonymity when submitting questions, as well as your team the ability to screen questions before making them visible to the public.

Submit & Answer Questions

  • Once a question is submitted, it will be visible for your entire audience to view. If another attendee at the event also would like to hear the answer to a submitted question, they have the ability to 'up-vote' the question - this way your Presenter or Host can prioritize the most popular question(s) and prevent repeat questions! If you do not want questions submitted to be immediately visible, you as a Host can enable 'Approve Q&A' within the settings of a Virtual Stage (see below).

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  • Submitted questions can be answered either on stage by the event Host or Presenter or they can be answered via text by the Host.

  • Once a question is answered, you can then mark the question as answered, and move on to the next.

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Approve Questions

  • Upon enabling the feature, Hosts can review all submitted questions in the Pending Approval tab of the Q&A section of their stage (see below)

    Screenshot 2023-09-19 at 2.44.41 PM
  • When a question is pending approval, a Host of an event can do the following:

    • Approve the question — make the question live

    • Reject the question — make the pending question disappear (this will not notify the user that submitted it)

  • Upon approval, the question will be moved to the Live tab and will be visible to all Attendees

  • Once a question is live, Hosts can take all actions on any given question including:

    • Mark as answered

    • Answer by text

    • Delete — this is a hard delete and the question will not be available in your engagement analytics

Anonymous Q&A

  • Similar to Approve Q&A, a Host can enable Anonymous Q&A through the Advanced Settings of your Virtual Stage

  • When enabled, an Attendee has the option to check the Ask anonymously box prior to submitting their question

    Screenshot 2023-09-19 at 2.47.22 PM
  • When a question is submitted anonymously, the user's name and photo will be hidden in the event (& in your event analytics within your Sequel.io dashboard)

    Screenshot 2023-09-19 at 2.47.50 PM

Pro-tip: you can enable Anonymous Q&A and Approve Q&A at the same time!

Polls

Hosts of an event can create Polls for your attendees before and during your live event. Creating a Poll prior to your event allows you to collect any relevant information you may want or engage with your audience prior to going live, for example, if you would like to know beforehand what brought your attendees to the event or what they are most excited to take away — you can create a poll for this!

  • When creating a poll, you simply write out a question and the multiple-choice answers before submitting it. You can add anywhere between 2 to 10 possible answers to a poll.

  • When creating a poll, you have the options to the following Advanced Settings:

    • Delay showing poll results: by checking this box, to hide the poll's results from your audience after they vote. You have the option to publish the results to your audience at a later time!

    • Hide the total number of poll participants: by checking this box, you are electing to hide the total vote count at the bottom of the poll. Your audience will only see the % distribution of votes among the options!

      Screenshot 2023-09-19 at 2.56.21 PM

  • You can prepare all of the polls for your event at any time before going live and publishing to your audience by simply selecting Save for later next to the publish now button. This will save your poll in a Saved tab where you can open the poll at any time.

    Screenshot 2023-09-19 at 2.56.48 PM

  • When a Poll is finished, you can Close it to leave the results visible to the audience or Archive to remove it entirely from the audience view (but a Host can still see it in the Archived tab!)

Chat

  • The Event, Private, and Circle (in Networking Hub) chat provides all Attendees a public and private space to interact with one another. Learn more about the different Chats here.

  • All Hosts have the ability to delete individual messages from the Chat spaces.

  • The Event and Circle chat can be cleared within your Sequel.io Admin Dashboard. To learn more about how to delete or clear the Chat - check out this article.

  • The Chat can be collapsed by all attendees to limit any distractions from the event

Reactions

Chat Reactions and Live Reactions provide your audience the ability to react to an individual message or the stage with a specific emotion, quickly showing acknowledgment or expressing how you feel in a lightweight way.

Chat Reactions

  • Your audience has an option of 6 emoji chat reactions to choose from

  • Chat reactions are integrated into your event analytics for deeper engagement analysis

  • A Host can enable or disable chat reactions in real-time within the Event Settings of a Virtual Stage

Live Reactions

  • Similar to Chat reactions, your audience will have an option of six different emojis to select within the stage

  • Once selected, the emoji will float up on the side of the Virtual Stage in real time!

  • Live reactions are integrated into your event analytics for deeper engagement analysis

  • A Host can enable or disable chat reactions in real-time within the Event Settings of a Virtual Stage

Screenshot 2022-12-14 at 3.28.29 PM

Are you interested in disabling any of our core Chat+ features for your event? You can do so within our Advanced Customization Suite! To learn more about customization, check out this article.



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