Skip to main content

Customize confirmation and reminder emails

Increase open rates and control the conversation with your attendees by customizing your confirmation emails.

Updated over 2 weeks ago

With Sequel.io's Email Registration, there are some changes you can make to customize the conversation with your attendees including the name the emails are coming from, the subject line, and email reminders!

Email Reminders

Your attendees receive the confirmation email as soon as they register for your event. You can also choose to turn on Email Reminders. Send your attendees a reminder 24 hours, 1 hour, and 15 minutes before your event begins.

To edit the template for email reminders, navigate choose "Edit Template"

Global Email Fields

Set defaults for all communications in the Email tab in your Admin Dashboard. Customizable Fields include:

  • Company Name

  • Company Address

  • Reply to Email

  • Email from Name

  • Company Logo

Customize Email Templates

Customers can also edit all of the email templates, including the subject line, body text, and banner image. Find more information about customizing Sequel.io emails here.
​
Once customized, click on the "Send test email" button on top right of the email template to see what the email will look like when received.
​


Emails can also be customized for specific events in the Email tab of the Event Details. Customizations made at the event level will not affect global settings.

Don't forget to toggle on "Include calendar invite" as this ensure your event shows up on calendars and not just in emails!

Custom Colors

If you are on a Growth plan or higher, you have access to our customization suite! With that, you have the opportunity to not only change the color scheme of your Virtual Stage and Networking Hub components but also your registration emails! The color scheme chosen in the customization will apply to the Join Event button in all of your emails.

Ready to get started with email registration? Check out this article on how to get it set up!

Not sure email registration is right for you? Find more information about registration options with Sequel.io here.


​

Did this answer your question?